Shipping & Delivery Policy
At Custom Chrome®, we deliver your motorcycle parts safely and quickly. Whether you are a retail customer upgrading your ride or a dealer stocking your showroom, we provide transparent shipping options and exceptional service.
C.C. RIDER Touring Seat Two Piece Low Profile Driver Passenger Seat With Backrest For Road Glide Street Glide Road King, Black, 2009-2023
Two-piece 2-up seat With a 15.75" front width that sits you in the...
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Two-piece 2-up seat
With a 15.75" front width that sits you in the perfect riding position with a similar reach to the controls compared to stock. This two-piece seat mounts just like stock and is available with or without a fully adjustable and easily removable built-in driver backrest.
Front Width: 15.75''. Rear Width: 11''
Fitment: 2008-2023 Touring models (except 2023-later Electra Glide Highway King, CVO Street Glide, CVO Road Glide, Road Glide 3 model, 2024-later Street Glide, Road Glide and CVO Road Glide ST)
Material: PU
Passenger Backrest Pad
A gently curved shape provides hours of passenger comfort, large backrest area is great for long touring.
Width: 12'', Height: 8''
Fitment: Standard-Height Passenger Sissy Bar Uprights.?Also fits 2018-2023 Softail?models equipped with Short or Standard Height Sissy Bar Uprights.
Chopped Tour Pack Backrest Pad
The Chopped Backrest Pads provide deep padded support for your passenger and a low-profile shape that complements the low-profile tour pack. Easy to install.
Width: 13'', Height: 12.75''
Fitment: 2014-2023 Touring (except 2021-2023 FLH) and Tri Glide models equipped with Chopped Tour Pack luggage
Note:
The sissy bar shown in the pictures is not included and is only for installation reference.?
Purchase entrance?to?the same Sissy Bar Bracket in black or chrome colors:??https://www.ccriderseats.com/collections/sissy-bar/products/ccriderseats-sissy-bar-passenger-backrest-w-pad-for-harley-09-20-fl-touring?variant=40317793239229
Custom Chrome® Shipping & Delivery Policy
Shipping & Delivery
At Custom Chrome®, we deliver your motorcycle parts safely and quickly. Whether you are a retail customer upgrading your ride or a dealer stocking your showroom, we provide transparent shipping options and exceptional service.
(1) Shipping Rates & Delivery Thresholds
| Customer Type | Destination | Shipping Fee | Free Shipping Threshold |
|---|---|---|---|
| Retail Customers | Continental U.S. (Lower 48) | $8.00 USD | FREE on orders over $199.00 USD |
| Canada | $12.00 USD | FREE on orders over $599.00 USD | |
| International & Remote Areas | Calculated at checkout based on warehouse proximity | ||
| Dealer Accounts | All Destinations | Actual carrier rates (under $200) | FREE on single orders over $200.00 USD |
Oversized or specialty items may incur additional handling fees. In remote areas, standard carriers may require a surcharge. For custom quotes, please contact us at sales@customchrome.com.
(2) Processing & Lead Times
In-Stock Items:
Ships within 1–5 business days from our California or Pennsylvania warehouses (fulfilled from the closest facility). If temporary restocking is required, we will notify you within 24 hours on business days.
Pre-Order Items:
Made-to-order items feature a 6–8 week production cycle and 1–2 week factory-direct transit time. Orders with both in-stock and pre-order items may ship separately.
Tracking Your Ride:
A shipping confirmation email containing a carrier tracking link will be sent to you as soon as your label is printed.
(3) Shipping Addresses & Support
Order Cancellations & Modifications:
Please contact us within 24 hours of placement to modify or cancel your order. Once handed over to the carrier, it cannot be changed.
APO/FPO & PO Box Addresses:
We support military and PO Box delivery, but shipping options may be limited and speeds slower. We highly recommend providing a physical street address.
Shipping Damage & Missing Items:
Please inspect your package immediately. If items arrive damaged or parts are missing, take photos and contact us within 48 hours for an expedited replacement.
International Customs & Duties:
For shipments outside the U.S. (including Canada), the checkout total excludes local customs duties or taxes. Buyers are responsible for these fees upon arrival.
(4) California Proposition 65 Warning
WARNING: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
(5) Need Assistance?
Customer Service Hours: Monday – Friday | 9:00 AM – 6:00 PM. We reply to all inquiries within 48 hours.
Online Retail Orders & Tracking:
Email: customchromeamerica@gmail.com
Dealer Orders, Showroom, and Partnerships:
Email: customchromeamerica@gmail.com
Phone: 800-359-5700
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